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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alek

October 2, 2024

5  out of  5
rating by Alek
"We recently moved and transferred our State Farm policies with Jim Hodgens. I had the pleasure to be working with Sonya, who’s absolutely fantastic, professional and caring. Everything was promptly transitioned and done in timely manner. I absolutely recommend this office for all of your insurance needs. Thank you, team Hodgens."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sonya was able to assist you so effectively with your move and policy transfer. Our team at Jim Hodgens State Farm strives to provide the best service possible, and it's wonderful to know that you had a positive experience. We appreciate your recommendation and look forward to continuing to serve all your insurance needs. Welcome to your new home and thank you for choosing us!"
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Lisa Blunt

July 23, 2024

5  out of  5
rating by Lisa Blunt
"I’ve been a customer with State Farm for a while now. I decided to stay them for rental insurance in my upcoming move to NC. I spoke with a very nice person named Sonya. She was very helpful, polite,and patient. She explained everything to my understanding. Sonya was quick to return my calls."
We responded:
"Welcome to North Carolina!! Thank you for sharing your positive experience with us! We're thrilled to hear that Sonya provided you with helpful, polite, and patient service. Your satisfaction is our priority, and it's wonderful to know that she was able to explain everything clearly and was prompt in returning your calls. We appreciate your loyalty and look forward to continuing to serve you in North Carolina. If you need any further assistance, please don't hesitate to reach out."
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Connie Moretto

July 11, 2024

5  out of  5
rating by Connie Moretto
"I was referred by a neighbor and it was the best thing ever did! Sonja is amazing!! I highly recommend."
We responded:
"I'm glad to hear that your neighbor referred you to our office and that your experience was excellent! Recommendations from others can be invaluable when seeking out services. It's always great to hear positive feedback about someone's work. If you need any further assistance or have any other questions, feel free to let me know!"
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Lindsay Dulin

June 20, 2024

5  out of  5
rating by Lindsay Dulin
"Every experience I’ve had with anyone in the office has been great. Sonya is wonderful and always so helpful."
We responded:
"I'm glad to hear that you've had positive experiences with our office, particularly Sonya. Out team strives to give 100% to each person! We appreciate your kind words."
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Mark Kiker

June 20, 2024

5  out of  5
rating by Mark Kiker
"Sonya and the rest of the team here are always great and go above and beyond to help"
We responded:
"It's wonderful to hear that Sonya and the rest of the team consistently go above and beyond to provide assistance! We appreciate you taking the time to let our office know that we are doing a great job!"
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Anne-Marie Parrish

June 17, 2024

5  out of  5
rating by Anne-Marie Parrish
"I could not be more grateful to the Hodgens team of State Farm in Concord. Anyone I have spoken to is always helpful and so kind. They are so amazing and I would refer anyone to them. They are truly the best!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with the Hodgens team of State Farm. We greatly appreciate your feedback and are thrilled to hear that our team has been helpful, kind, and amazing in assisting you. We strive to provide excellent service to all of our clients, and we're honored to be referred to as the best. Thank you for choosing us as your insurance provider!"
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Robert Cook

June 11, 2024

5  out of  5
rating by Robert Cook
"When I called this insurance company a woman by the name of Sonya answered. Very respectfully answered all of my questions and provided me with all the answers I needed. She's very knowledgeable about was best for me."
We responded:
"That's great to hear! It sounds like you had a positive experience with Sonya. It's always helpful to have someone who is respectful, knowledgeable, and able to answer all of your questions. If you have any further inquiries or need assistance with anything else, feel free to let me know!"
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Joe Mitchell

June 7, 2024

5  out of  5
rating by Joe Mitchell
"Office is always helpful and a pleasure to work with on insurance."
We responded:
"It's wonderful to hear that your experience with the office has been consistently helpful and enjoyable when it comes to insurance matters. Having a pleasant and supportive environment can make a big difference in your overall experience. If there's anything else you need assistance with or if you have any further questions, feel free to let me know!"
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Thomas Rauso

June 6, 2024

5  out of  5
rating by Thomas Rauso
"I could not be more pleased with the team at Hodgens State Farm office in Concord. I worked primarily with Kelly Murdock. She guided us through a homeowners policy and made sure we had all documentation ready on the closing day. If you are looking for an insurance agent in that are I would highly recommend giving them a call."
We responded:
"Thank you for taking the time to leave such a positive review about your experience with the team at Hodgens State Farm office in Concord. We're thrilled to hear that Kelly Murdock provided exceptional guidance throughout the process of securing a homeowners policy. We greatly appreciate your recommendation and encourage anyone in need of an insurance agent. Thank you once again for your feedback and for choosing Hodgens State Farm."
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Pixel Becca

June 4, 2024

5  out of  5
rating by Pixel Becca
"I spoke to Kelly Murdock and she was the most helpful, kind lady and I was very glad to have spoken with her. She took the time to explain my car insurance options before opening a policy with State Farm. There were some things that I wasn't sure about but she took the time to explain fully and then gave me a chance to decide whether I wanted to choose the offer over a few days. When I was ready, I was grateful to step away from another insurance company that had me paying twice the amount for a car I barely drive. I hope I will be a State Farm client for years to come. Thanks Kelly! ☺️"
We responded:
"Thank you for sharing your wonderful experience with Kelly Murdock at State Farm! We're thrilled to hear that she provided such helpful and kind assistance while explaining your car insurance options. It's great to know that she took the time to fully explain everything and allowed you the opportunity to make a decision at your own pace. We're glad you found a better insurance offer with State Farm and that you're satisfied with the service. We appreciate your feedback and look forward to serving you as a valued client for many years. Thank you for choosing State Farm and thanks again to Kelly for her exceptional service!"
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Stephanie Adamson

June 1, 2024

5  out of  5
rating by Stephanie Adamson
"I have been with State Farm for 11 years now. I referred my two sons to Jim Hodgens when they started driving at 16, they both are now in their 30s. The entire staff have always been polite, courteous, and so helpful in getting us what we need. They treat you like family. It truly reflects in their personalities and demeanor of how much they care about and love what they do. You couldn’t find a better group of people to work with when it comes to insurance. ❤️"
We responded:
" Thank you for your wonderful review of State Farm and Jim Hodgens! It's great to hear that you have been with them for 11 years and that they have consistently provided excellent service. It's also fantastic that you have referred your sons to our office, and that they have had positive experiences as well. We appreciate your kind words and agree that you couldn't find a better group of people to work with when it comes to insurance."
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Peter Ceelen

May 30, 2024

5  out of  5
rating by Peter Ceelen
"As an "out-of-state" and "out-of-country" owner of a home in Concord, NC., I can't say enough about the fantastic service and total professional attention we've received from Jim Hodgens State Farm Insurance. Sonya has been invaluable in securing the proper insurance for our home away from home. It's always a pleasure dealing with this firm and I highly recommend them for all your insurance needs."
We responded:
"Thank you for sharing your positive experience with Jim Hodgens State Farm Insurance in Concord, NC. It's great to hear that we are providing fantastic service and professional attention to you. It's also wonderful to know that Sonya was instrumental in securing the proper insurance for your home away from home. Your recommendation of Jim Hodgens State Farm Insurance for all insurance needs is duly noted."
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Anita LPF

May 29, 2024

5  out of  5
rating by Anita LPF
"Megan is always a pleasure to talk too."
We responded:
"It's great to hear that you enjoy talking to Megan! If you have any specific questions or need further assistance, feel free to let me know. I'm here to help!"
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Deeganta Banerjee

May 17, 2024

5  out of  5
rating by Deeganta Banerjee
"Sonya is one of the best insurance agent i have ever worked with. She is always available and would advise you on what is best for you even if it not giving her any business."
We responded:
"Thank you for the kind words about Sonya and our office. It's great to hear that you had such a positive experience with Sonya. It's always valuable to work with someone who is dedicated, knowledgeable, and puts your best interests first. "
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Guy Miller

May 17, 2024

5  out of  5
rating by Guy Miller
"Amazing service."
We responded:
"Thank you for your kind words! We strive to provide exceptional service! "
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Anthony Jackson

May 9, 2024

5  out of  5
rating by Anthony Jackson
"I've been a customer with Hodgens State Farm for 37 years and they have never failed to meet my needs!"
We responded:
"Thank you so much for taking the time to share your positive experience with Hodgens State Farm! We greatly appreciate your loyalty over the past 37 years and are thrilled to hear that we have consistently met your needs. It's customers like you who make our job truly rewarding. We will continue to work hard to provide you with the excellent service you deserve."
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Carol Ferris

May 7, 2024

5  out of  5
rating by Carol Ferris
"Can't say enough about Sonya at Jim Hodgens State Farm Insurance. We moved here from Florida and Sonya has helped us with all of our insurance needs. It's a relief to us to have someone who knows her business and we don't have to worry about having the right coverage for all of our important assets. Thank you Sonya :)"
We responded:
"I'm glad to hear that you've had such a positive experience with Sonya at our office! It's great to have an insurance agent who is knowledgeable and reliable. If you have any more questions or need further assistance, feel free to ask!"
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Eric Mosca

May 6, 2024

5  out of  5
rating by Eric Mosca
"I highly recommend the Jim Hodgens State Farm team. Sonja was knowledgeable, friendly, and quick to respond to all my inquiries. The pricing was very competitive as well. Thank you!"
We responded:
"I'm glad to hear that you had a positive experience with the Jim Hodgens State Farm and his Team. I am happy to hear that Sonya provided quick responses and took care of your insurance needs. If you have questions in the future, please feel free to ask! We appreciate you! "
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Karen Scull

April 30, 2024

5  out of  5
rating by Karen Scull
"The team at Jim Hodgens made my insurance transfer to State Farm easy and seamless. Sonya is very knowledgeable and quick to respond. Last but not least, she saved me a lot of money. I definitely recommend Jim Hodgens State Farm."
We responded:
"Thank you for taking the time to leave us such a positive review on Google! We're thrilled to hear that your insurance transfer to State Farm through Jim Hodgens was a seamless and easy process. Our team, especially Sonya, takes pride in providing excellent service and being knowledgeable in all aspects of insurance. We're glad to hear that Sonya was quick to respond to your queries and that she was able to save you a significant amount of money. We truly appreciate your recommendation and are grateful for your trust in Jim Hodgens State Farm. "
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Beth Parker

April 19, 2024

5  out of  5
rating by Beth Parker
"Raise your hand if insurance is difficult to understand. Now for those who have raised your hands, let me tell you how to make insurance simple to understand and get exceptional customer service. Contact the team at Jim Hodgens State Farm Insurance. Sonya and the entire team at this office is customer focused and explains all the intricate details of insurance. This fabulous team treats you like a friend, and helps you when you need them, e.g., when you have been involved in an accident and need to understand the process. If you call once or three times, you get the same level of service and dedication. I have been a customer of this agency for 20+ years, and recommend them highly. You will not be disappointed if you allow this agency to be our insurance agency."
We responded:
"Thank you for sharing your positive experience with Jim Hodgens State Farm Insurance! It's great to hear that Sonya and the entire team provide exceptional customer service and go the extra mile to explain the intricate details of insurance. Their dedication to treating customers like friends and providing assistance during challenging times is commendable. We appreciate your recommendation and are glad to hear that you have been a satisfied customer for over 20 years. "
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Sean Ade

April 15, 2024

5  out of  5
rating by Sean Ade
"sonya was great to work with and got us covered in a very timely manner!"
We responded:
"Thank you for your feedback! I'm glad to hear that your experience working with Sonya was excellent and that she provided timely assistance. If you have any more questions or need further assistance, feel free to ask!"
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Daine Skinner

April 12, 2024

5  out of  5
rating by Daine Skinner
"I have been with State Farm for 40 years and with Jim for over 20 of them. He and his staff have always been great. Sonya seems like a sister and she is AWESOME!!!"
We responded:
"It's great to hear that you've had a positive experience with State Farm and Jim's staff, particularly Sonya. I'm glad to hear that you've had a long-standing and positive relationship with us."
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Martin Valverde

April 5, 2024

5  out of  5
rating by Martin Valverde
"Professional and friendly Sonia is the best. For many years .Excellent service"
We responded:
"Thank you for your positive feedback about Sonya! It's great to hear that she provides excellent service and has been helpful to you for many years."
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Iya Jaroush

April 4, 2024

5  out of  5
rating by Iya Jaroush
"Sonya Moore was wonderful patient kind and honest she gave great customer service and a pleasant experience. Highly recommend State Farm and Sonya Moore."
We responded:
"Thank you for sharing your positive experience with Sonya and State Farm. It's great to hear that she provided wonderful, patient, kind, and honest customer service, creating a pleasant experience for you. We appreciate you and your review and wish you the best!"
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Elena Ablard

April 4, 2024

5  out of  5
rating by Elena Ablard
"Great Customer Service!"
We responded:
"Thank you, Elana, for your review. We appreciate you taking the time to let us know that we are providing great customer service for you!"